et333 Privacy Policy — Your Data, Your Rights

1. Introduction and Scope

et333 is a trusted online gaming platform that provides safe and secure entertainment services for users in Bangladesh. We take the privacy of our users' personal information seriously and are always committed to keeping it protected.

This privacy policy applies to all individuals who use the et333 website. It describes what types of information we collect, why we collect it, how we use it, who we may share it with, and what rights you have over your data.

By using et333's services, you are considered to have read and agreed to this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

2. What Information We Collect

et333 may collect different types of information from you for various purposes. The categories of information collected are detailed below:

2.1 Personal Identification Information

• Full name and date of birth
• Active email address
• Mobile number
• Residential address
• Identity document details (national ID or passport, when verification is required)

2.2 Account and Transaction Information

• Username and password (stored in encrypted form)
• Deposit and withdrawal history
• Betting and gaming activity logs
• Payment method details (last few digits of your bKash, Nagad, or Rocket mobile number)
• Bonus and promotion redemption history

2.3 Technical and Browsing Information

• IP address and device type
• Browser name, version, and operating system
• Duration of site visits and list of pages visited
• Referral source (where you came from before reaching our site)
• Data collected from cookies and similar tracking technologies

2.4 Communication Information

• Content of communications with our support team via live chat and email
• Details of complaints or feedback

3. Purpose of Data Use

et333 uses collected information for the following legitimate purposes:

3.1 Service Delivery and Operations

Your information is used to create, manage, and verify your account. Your data is essential for processing deposits and withdrawals, awarding bonuses, and maintaining your gaming history.

3.2 Identity Verification and Security

Identity verification is required to prevent fraud, money laundering, and other illegal activities on our platform. et333 provides services strictly to individuals aged 21 and above, and the necessary information is used to verify age.

3.3 Customer Service Improvement

Your information is used to resolve your issues quickly and provide support. et333 offers assistance 24/7 via live chat and email ([email protected]).

3.4 Communications and Notifications

Your information is used to keep you informed about important account updates, transaction confirmations, security alerts, and new et333 promotions. You can opt out of promotional messages at any time.

3.5 Platform Development

Analytical data is used to improve the user experience and develop new features. In this context, only anonymised data is used, with all personally identifiable information fully separated.

4. Cookies and Tracking Technologies

The et333 website uses cookies and similar tracking technologies. A cookie is a small text file that your browser saves to your device when you visit a website.

4.1 Types and Purpose of Cookies

You can disable cookies at any time through your browser settings. However, doing so may cause some website features to not work properly.

5. Data Sharing and Disclosure

et333 never sells, rents, or shares your personal information with third parties for marketing purposes. However, information may be shared in the following limited circumstances:

• Service Providers: Only the necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket), technical infrastructure, and security services, and they are also required to comply with our privacy standards.
• Legal Obligations: Information may be disclosed when required by court order, a legitimate request from a government authority, or as part of a legal process.
• Fraud and Abuse Prevention: We may cooperate with relevant authorities to detect and prevent fraudulent activity.
• Business Changes: If a significant change occurs to et333's business structure (such as a merger), users will be notified in advance and the necessary information may be transferred.

Outside of the above circumstances, et333 will under no conditions share your personal information with third parties.

6. Data Security Measures

et333 follows industry-standard technical and organisational measures to protect your personal information.

Transmitting information over the internet is never completely risk-free. However, et333 is always committed to providing the highest level of protection. To keep your account secure, use a strong, unique password and never share it with anyone.

7. Data Retention Period

et333 retains your personal information only for as long as it is necessary or legally required.

• Active Accounts: All relevant information is retained for the duration that the account remains active.
• Closed Accounts: After an account is closed, information may be retained for a specified period for legal obligations, dispute resolution, or fraud investigation purposes.
• Transaction Records: Financial transaction records are retained for the period required by legal requirements.
• Marketing Communications: If you withdraw your consent, your information will no longer be used for promotional communications.

8. Your Rights

As an et333 user, you have the following rights over your personal information:

To exercise any of the above rights, contact our support team at [email protected]. We will actively review your request and take action in a timely manner.

9. Protection of Minors

et333's services are strictly for individuals aged 21 and above. We do not knowingly collect or store information from anyone under the age of 21.

If a person creates an account by concealing their age with false information, et333 reserves the right to immediately close the account and review all associated transactions.

If you believe that someone under 21 is using our platform, please let us know at [email protected]. We will take action promptly.

10. Third-Party Links

The et333 website may sometimes contain links to third-party websites. These external sites are not under our control and have their own privacy policies. We are not responsible for the data collection and use practices of these third-party websites.

Before leaving our website and accessing any third-party site, we recommend reading that site's privacy policy.

11. Changes to the Policy

et333 reserves the right to update or change this privacy policy as needed. For any significant changes, we will notify you in the following ways:

• The updated date will be displayed on this page of the website
• For important changes, a notification will be sent to your registered email address
• A special notice may be displayed at the site's entry point

Continued use of et333 after a revised policy is published will be considered as your agreement to the updated policy. If you do not agree with the updated policy, please contact us immediately and stop using your account.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. et333's dedicated support team is available 24/7 in both Bengali and English.